This Privacy Policy explains how Nevoriaa collects, uses, stores, and protects personal information when customers visit nevoriaa.com, place orders, contact customer support, or use our services.

The Nevoriaa online store is operated by:

Pingdingshan Yiman Network Technology Co., Ltd.

Throughout this Privacy Policy, “Nevoriaa,” “we,” “us,” and “our” refer to Pingdingshan Yiman Network Technology Co., Ltd., the company responsible for operating this website and providing related services.

We are committed to handling customer information responsibly and transparently while respecting applicable privacy and data protection requirements.

1. Personal Information We Collect

When you visit our website, place an order, contact customer support, or interact with our services, we may collect the following information:

• Full name
• Email address
• Telephone number
• Shipping address
• Billing information
• Order details and purchase history
• Customer service communications
• Return, refund, and exchange information
• Other information voluntarily provided by you

Payment information is processed through secure third-party payment providers. Nevoriaa does not store complete credit or debit card numbers.

2. How We Use Personal Information

We use personal information for purposes including:

• Processing and fulfilling orders
• Confirming payments
• Arranging shipment and delivery
• Sending order updates and tracking information
• Responding to customer inquiries
• Processing returns, refunds, and exchanges
• Improving our website and customer experience
• Preventing fraud and unauthorized transactions
• Maintaining business records
• Meeting legal and regulatory obligations

3. Cookies and Website Technologies

Nevoriaa uses cookies and similar technologies to:

• Maintain shopping cart functionality
• Remember customer preferences
• Improve website performance
• Analyze website traffic
• Understand customer interactions
• Support marketing and advertising activities

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

4. Sharing Personal Information

We may share limited personal information with trusted service providers that support our business operations, including:

• Payment processors
• Ecommerce platforms
• Shipping carriers
• Fulfillment partners
• Website hosting providers
• Customer support services
• Analytics providers
• Fraud prevention services

We only share information necessary to provide services, complete transactions, or comply with legal requirements.

5. International Data Processing

Nevoriaa is operated by:

Pingdingshan Yiman Network Technology Co., Ltd.

Our service providers may process customer information in different countries or regions depending on operational requirements, including payment processing, hosting, shipping, and customer support services.

We take reasonable steps to ensure personal information is handled appropriately.

6. Data Retention

We retain personal information only as long as necessary for:

• Completing transactions
• Providing customer support
• Managing returns and refunds
• Maintaining business records
• Meeting legal requirements

When information is no longer needed, we may securely delete or anonymize it.

7. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Requesting access to your information
• Requesting correction of inaccurate information
• Requesting deletion of eligible information
• Requesting information about how your data is processed

To submit a privacy request, please contact:

Email: service@nevoriaa.com

8. Marketing Communications

Where permitted by law, Nevoriaa may send promotional emails, product updates, and special offers.

You may unsubscribe from marketing communications at any time by following the instructions included in our emails.

Important service messages, including order confirmations, shipping updates, and refund notifications, may still be sent.

9. Information Security

Nevoriaa uses reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage method can guarantee complete security.

10. Children's Privacy

Nevoriaa does not intentionally collect personal information from children under applicable minimum age requirements.

If you believe a child has provided personal information without authorization, please contact:

Email: service@nevoriaa.com

11. Third-Party Links

Our website may contain links to third-party services.

These third parties operate independently and have their own privacy policies. Nevoriaa is not responsible for the privacy practices of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our business operations, technology, or legal requirements.

Updated versions will be posted on this page.

13. Company Information

Brand Name:
Nevoriaa

Legal Operating Company:
Pingdingshan Yiman Network Technology Co., Ltd.

Official Website:
nevoriaa.com

Business Address:
Room 1331, 13th Floor, Citizen Service Center, Fengxue Road Subdistrict, Ruzhou City, Pingdingshan City, Henan Province, China

Customer Support Email:
service@nevoriaa.com

Business Phone:
+86 375 6667003

Customer Service Hours:
9:00 AM – 6:00 PM Pacific Time (PT)