Terms of Service
1. Scope and Application of These Terms
These Terms of Service govern your access to and use of nevoriaa.com, including browsing products, placing orders, completing payments, communicating with customer support, and using other services available through our website.
The Nevoriaa online store is operated by:
Pingdingshan Yiman Network Technology Co., Ltd.
Throughout these Terms, the expressions “Nevoriaa,” “we,” “us,” and “our” refer to Pingdingshan Yiman Network Technology Co., Ltd., the company responsible for operating the online store and managing its associated services.
By accessing or using our website, you agree to comply with these Terms of Service and the other applicable policies published on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms, please discontinue using the website.
Nothing in these Terms limits any rights that cannot lawfully be excluded under applicable consumer protection laws.
2. Acceptable Use of Our Website
Nevoriaa provides an online retail platform where customers can explore available products, review purchasing information, and complete eligible transactions.
You agree to use our website responsibly and in accordance with applicable laws.
When accessing or using nevoriaa.com, you must not:
• Engage in fraudulent or unlawful activities
• Attempt to gain unauthorized access to accounts, systems, or personal information
• Introduce viruses, malware, or other harmful software
• Interfere with website functionality
• Attempt to bypass security measures
• Provide intentionally false, inaccurate, or misleading information
• Violate intellectual property rights or other third-party rights
• Use our services for activities prohibited by applicable laws
We may restrict or suspend access to our website when reasonably necessary to protect customers, maintain security, or prevent unlawful activity.
3. Product Information and Website Content
We make reasonable efforts to provide accurate and useful product information.
Product pages may include:
• Product descriptions
• Images
• Specifications
• Product features
• Available sizes, colors, or styles
• Measurements
• Pricing and availability
Although we aim to provide accurate information, minor differences may occur due to:
• Display settings
• Lighting conditions
• Manufacturing variations
• Packaging changes
• Measurement tolerances
If an error materially affects an order, we will review the circumstances and provide an appropriate solution.
4. Product Availability, Pricing, and Changes
Products, prices, availability, and promotional offers may change from time to time.
We may update product listings, adjust prices, modify promotions, temporarily remove items, or discontinue products when reasonably necessary.
If a significant pricing error or product issue affects an order, we will review the situation and provide an appropriate resolution.
5. Information Required When Placing an Order
Customers are responsible for providing complete and accurate information when placing an order.
Required information may include:
• Full name
• Email address
• Telephone number
• Billing details
• Shipping address
• Other information necessary to process the transaction
Before payment confirmation, customers should review their order details carefully.
6. Orders That Cannot Be Accepted or Fulfilled
Nevoriaa may be unable to accept or complete an order due to:
• Product availability issues
• Pricing or listing errors
• Payment authorization failure
• Incorrect customer information
• Suspected fraudulent transactions
• Shipping restrictions
• Other circumstances preventing fulfillment
If payment has already been collected and an order cannot be fulfilled, an applicable refund will be issued according to the original payment method.
7. Payments and Transaction Processing
Payment methods available for your purchase will be displayed during checkout.
Payment transactions may be processed through ecommerce platforms or third-party payment providers.
Nevoriaa generally does not receive or store complete payment card information handled directly by payment providers.
Customers should review order totals, shipping fees, and discounts before completing payment.
8. Order Processing, Shipping, and Delivery
Nevoriaa provides shipping services to eligible addresses within the United States.
After successful payment confirmation:
Order Processing Time:
1–5 business days
Estimated Shipping Transit Time:
10–20 business days
Standard Shipping:
Shipping Method:
Standard Shipping
Shipping Fee:
Orders with a merchandise total of $35.90 USD or above:
Shipping fee:
$5.99 USD
Orders below this amount:
Shipping fees will be calculated at checkout based on destination and available shipping options.
The final shipping charges will be displayed before payment is completed.
Shipping estimates are not guaranteed delivery dates and may vary due to carrier schedules, weather conditions, transportation delays, customs procedures, or other circumstances beyond our reasonable control.
9. Fulfillment Locations and Logistics Partners
Orders may be prepared and shipped from different warehouses, inventory locations, or third-party fulfillment facilities.
The fulfillment location may depend on:
• Product availability
• Inventory location
• Warehouse capacity
• Delivery destination
• Logistics requirements
The shipment origin displayed on a package may differ from the registered business address of Pingdingshan Yiman Network Technology Co., Ltd.
10. Order Modification and Cancellation Requests
Customers should contact customer support as soon as possible if they need to modify or cancel an order.
Email:
Cancellation requests can only be accepted before the order enters processing, fulfillment, or shipment preparation.
Once an order has been shipped, cancellation is no longer available.
Customers may request a return after delivery according to the Return & Refund Policy.
11. Return Eligibility and Procedures
Customers may request returns for eligible products within:
14 calendar days after delivery
Products should generally:
• Remain unused
• Remain in original condition
• Include original packaging and accessories where applicable
• Include valid proof of purchase
Customers must contact Nevoriaa before sending products back.
Approved returns will receive authorized return instructions.
12. Return Shipping Costs and Restocking Fees
For customer-related returns, including:
• Change of mind
• Incorrect product selection
• Ordering mistakes
Customers are responsible for applicable return shipping costs.
If products arrive damaged, defective, incorrect, incomplete, or materially different due to a fulfillment issue, Nevoriaa will provide an appropriate resolution.
Nevoriaa does not charge restocking fees for approved returns.
13. Refund Processing
Approved refunds will be issued to the original payment method within:
5–10 business days after return review completion
Banks, payment providers, or card issuers may require additional processing time.
14. Privacy and Personal Information
Customer information collected through nevoriaa.com is handled according to our Privacy Policy.
For privacy-related questions:
Email:
15. Intellectual Property
Website content, including product images, descriptions, graphics, logos, and text, may belong to Nevoriaa, Pingdingshan Yiman Network Technology Co., Ltd., or applicable rights holders.
Unauthorized copying, reproduction, distribution, or commercial use is prohibited.
16. Website Availability
Nevoriaa aims to maintain a reliable online shopping platform.
Temporary interruptions may occur due to:
• Maintenance
• Technical updates
• Security activities
• Third-party service interruptions
Such interruptions do not remove customer rights relating to accepted orders, payments, returns, refunds, or applicable consumer protections.
17. Applicable Laws and Dispute Resolution
These Terms are subject to applicable laws governing the relationship between Nevoriaa and its customers.
Nothing in these Terms removes rights provided under mandatory consumer protection laws.
Customers are encouraged to contact customer support first regarding disputes or concerns.
18. Changes to These Terms
Nevoriaa may update these Terms from time to time due to changes in:
• Website operations
• Products and services
• Technology
• Business practices
• Legal requirements
Updated versions will be published on nevoriaa.com.
19. Contact Information
Brand Name:
Nevoriaa
Legal Operating Company:
Pingdingshan Yiman Network Technology Co., Ltd.
Official Website:
nevoriaa.com
Business Address:
Room 1331, 13th Floor, Citizen Service Center, Fengxue Road Subdistrict, Ruzhou City, Pingdingshan City, Henan Province, China
Customer Support Email:
Business Phone:
+86 375 6667003
Customer Service Hours:
9:00 AM – 6:00 PM Pacific Time (PT)
Nevoriaa is operated by Pingdingshan Yiman Network Technology Co., Ltd., which manages store operations, order administration, fulfillment coordination, and customer support services associated with purchases made through nevoriaa.com.