This Shipping Policy explains how Nevoriaa manages order preparation, shipping arrangements, and delivery services for purchases made through our official website, nevoriaa.com.

Nevoriaa is operated by:

Pingdingshan Yiman Network Technology Co., Ltd.

This Policy provides information regarding order processing times, shipping methods, delivery estimates, tracking procedures, shipping delays, and customer assistance.

1. Order Processing Time

Once your payment has been successfully confirmed, your order will enter our standard preparation and processing procedure.

Our usual order processing time is:

1–5 business days

During this period, we prepare your products, verify order information when necessary, arrange packaging, and coordinate shipment with our fulfillment partners.

Business days exclude weekends and public holidays.

Additional processing time may occasionally be required due to:

• Seasonal promotions or high order volumes
• Public holidays
• Warehouse or fulfillment interruptions
• Other circumstances affecting normal operations

Once your order has been shipped, tracking information will be sent to the email address provided during checkout.

2. Shipping Destinations

Nevoriaa currently provides shipping services to eligible delivery addresses within the United States.

Delivery availability depends on:

• Destination address
• Product availability
• Shipping carrier coverage
• Current logistics arrangements

Certain locations may not be available for delivery. If we are unable to ship to the address provided, our customer support team will contact you regarding available options.

3. Shipping Fees and Shipping Method

Nevoriaa currently provides:

Shipping Method: Standard Shipping

Shipping Fee:

Orders with a merchandise total of $35.90 USD or above:

Shipping fee: $5.99 USD

Orders below this amount:

Shipping fees will be calculated at checkout based on the destination and available shipping options.

The final shipping cost will always be displayed before payment is completed.

4. Estimated Delivery Time

After your order has been dispatched, the estimated shipping transit time is:

10–20 business days

The estimated total timeframe from order confirmation to delivery is:

11–25 business days

This includes:

Order Processing Time:
1–5 business days

Shipping Transit Time:
10–20 business days

Delivery times are estimates and may vary due to:

• Shipping carrier schedules
• Weather conditions
• Public holidays
• Customs procedures
• Local delivery limitations
• Other circumstances outside our reasonable control

Estimated delivery dates are not guaranteed arrival dates.

5. Fulfillment and Shipping Origin

Orders placed through Nevoriaa may be fulfilled from different inventory locations, warehouses, or third-party fulfillment facilities depending on:

• Product availability
• Inventory distribution
• Delivery destination
• Logistics arrangements

The shipping origin shown on your package may differ from the registered business address of Pingdingshan Yiman Network Technology Co., Ltd.

Nevoriaa does not guarantee that all orders will ship from a specific location.

6. Tracking Information

Once your order has been dispatched, tracking information will be provided when available.

Tracking details may include:

• Tracking number
• Shipping carrier information
• Tracking link or delivery instructions

Please note that tracking updates may require additional time after shipment before appearing in the carrier system.

7. Tracking Information Not Updating

If your tracking information has not updated for an extended period, please contact our customer support team:

Email:
service@nevoriaa.com

Please provide:

• Order number
• Tracking number, if available
• Details regarding your concern

Our team will review the available shipping information and provide assistance.

8. Lost or Missing Packages

If you believe your package has been lost during transportation, please contact:

Email:
service@nevoriaa.com

Please include:

• Order number
• Tracking information
• Relevant details about the shipment

We will review the available delivery information and work with the shipping carrier when necessary.

Depending on the circumstances and applicable policies, available solutions may include a replacement, refund, or another appropriate resolution.

9. Package Marked as Delivered but Not Received

If tracking information shows that your package has been delivered but you cannot locate it, please check:

• Front entrance or delivery area
• Secure package locations
• Household members who may have received it
• Building reception or mailroom
• Nearby locations where the carrier may have placed the package

If the package is still missing, please contact:

Email:
service@nevoriaa.com

Please provide your order number and tracking information.

10. Shipping Address Changes

If you need to correct your shipping address after placing an order, please contact us as soon as possible:

Email:
service@nevoriaa.com

Please provide:

• Order number
• Correct shipping address

Address changes can only be considered before the order enters fulfillment or shipment preparation.

Once an order has been shipped, address changes cannot be guaranteed.

11. Customer Responsibility for Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Please verify:

• Full name
• Street address
• Apartment or unit number
• City
• State
• ZIP code
• Contact information

Incorrect or incomplete shipping information may cause delivery delays.

12. Shipping Delays

Nevoriaa works to process and deliver orders efficiently. However, delivery delays may occur due to:

• Severe weather
• Carrier disruptions
• Transportation delays
• Holidays
• Customs processing
• Government restrictions
• Other unexpected circumstances

When delays occur, our customer support team will provide reasonable assistance.

13. Returns, Refunds, and Order Issues

For information regarding:

• 14-calendar-day return requests
• Return eligibility
• Cancellation requests
• Refund processing
• Damaged, defective, or incorrect products

Please review our Return & Refund Policy.

Customers should contact our customer support team before returning any products.

14. Customer Support

If you have questions regarding shipping, tracking, delivery times, or your order, please contact:

Email:
service@nevoriaa.com

Business Phone:
+86 375 6667003

Customer Service Hours:
9:00 AM – 6:00 PM Pacific Time (PT)

15. Company Information

Brand Name:
Nevoriaa

Legal Operating Company:
Pingdingshan Yiman Network Technology Co., Ltd.

Official Website:
nevoriaa.com

Business Address:
Room 1331, 13th Floor, Citizen Service Center, Fengxue Road Subdistrict, Ruzhou City, Pingdingshan City, Henan Province, China

Customer Support Email:
service@nevoriaa.com

Business Phone:
+86 375 6667003

Customer Service Hours:
9:00 AM – 6:00 PM Pacific Time (PT)